Having questions? Here are the answers!

About Oral Fresh Hub

Oral Fresh Hub is an all-in-one oral care device with 5 specialized care modes plus an internal self-cleaning function for a fresher, more hygienic experience.

5 Oral Care Modes

  1. Mouthwash Mode: Dispenses 20mL of mouthwash for use with cups, perfect for daily home routines.
  2. Oral Mousse Mode: Delivers 40mL of rich mousse, ideal for quick rinsing on-the-go or as a travel toothpaste alternative.
  3. Oral Spray Mode: Provides 15mL of refreshing spray for instant fresh breath.
  4. Oral Irrigant Mode: Supplies 150mL to fill water flosser tanks, combining deep cleaning and breath freshening.
  5. Soaking Solution Mode: Dispenses 40mL for soaking Invisalign® aligners, retainers, or dentures.
  • Self-Clean Mode
    When the water tank is full, short-press the dispense button to automatically flush the internal pathways, ensuring hygienic output every time.

The output varies by mode (approximate values):
• Mouthwash Mode: yields 420ml mouthwash per pod (20 ml per use, about 21 uses).
• Oral Mousse Mode: yields 120ml oral mousse solution per pod (equal to three 40 ml bottles).
• Oral Spray Mode: yields150ml oral spray solution per pod (equal to ten 15 ml bottles).
• Soaking Solution Mode: yields 280ml soaking solution per pod (40 ml per use, about 7 uses).
• Oral Irrigant Mode: yields 1050ml oral irrigant solution per pod (150 ml per use, about 7 uses).
Note: Actual usage times may vary based on personal habits and conditions.

The Oral Serum Pod offers significant advantages over traditional mouthwash in the following key areas:

1.​ Twice the Speed in Odor Elimination:​​ While conventional mouthwashes often rely on essential oils or persimmon fruit extract as primary odor-neutralizing agents, our Oral Serum Pod innovates with a ​compound formula of Silkcore Portein and persimmon fruit extract. Laboratory tests indicate that its five-minute elimination efficiency against oral malodor gases such as hydrogen sulfide and ammonia is ​2-3 times higher​ than that of single-component formulas using only persimmon extract or essential oils. (Refer to the test report data on the product page for details.)

2.​ Gentle yet Achieves 99.9% Targeted Bacterial Inhibition:​​ Unlike traditional mouthwashes that use alcohol for broad-spectrum bacterial inhibition, our formula utilizes ​Nisin, a probiotic ferment derived from milk. This provides more precise inhibitory action against specific oral pathogenic bacteria. Combined with its alcohol-free formula, this ensures a ​thorough yet gentle and non-irritating clean.

3.​ More Comprehensive Oral Care:​​ We have also added ​sodium fluoride​ to help prevent cavities. This truly delivers ​triple-action efficacy​ for comprehensive oral health protection.

Additionally, we offer a wider range of personalized flavor options. When used with the Oral Fresh Hub's flavor-mixing function, you can enjoy ​up to 10 different flavors—there's sure to be one that suits your preference!

Laboratory tests confirm a 12-hour duration for the fresh breath effect.​​

When the device indicates low battery (10%-20% remaining), first remove the water tank and oral serum pods, then press and hold the dispensing button over 3 seconds to power off. Ensure no liquid remains on the device surface or inside the reservoir. Place the unit horizontally on a dry, stable countertop. Charge the device by connecting the included Type-C charging cable and a 5V/1A power adapter (adapter must be purchased separately) to the charging port.​

The Oral Fresh Hub uses two ​high-performance 18650 lithium-ion batteries, each with a capacity of ​2000mAh. A full charge takes approximately ​4 hours​ and provides up to ​180 days of daily battery life.When the ​battery icon on the screen turns red, indicating a low battery, please charge the device.
​​For optimal product lifespan, please remove the Oral Serum Pods and water tank before charging. Ensure the charging port is dry and free of debris.​​

The Oral Fresh Hub utilizes the high-performance lithium-ion batteries designed for ​300 theoretical full charge-discharge cycles. When accounting for daily usage patterns and natural battery degradation, the battery maintains a healthy service life of ​approximately 5 to 8 years​ under normal conditions.

Yes, the Oral Fresh Hub is designed for easy cleaning. To clean the external surfaces or the Oral Serum Pod bay, simply use a soft cloth or paper towel moistened with clean water to gently wipe them down. ​Do not use alcohol or corrosive liquids​ (such as disinfectants) for cleaning, as these may damage the device.

For cleaning the internal water passage, use the built-in ​​Self-clean Mode. Please follow these steps when using it:


1.​ Fill the water tank​ with water before starting.
​2. Press the mode selection button​ briefly to switch to the Self-clean Mode. Then, ​press the dispense button twice​ to confirm and activate the mode.
​3. Follow the on-screen instructions. Within the 3-second countdown prompt, place a water container under the bottom dispensing outlet. Wait for the flushing cycle to complete.

Capacity: Approximately 250mL.
Water Type: Regular tap water is recommended.

Absolutely not. The water tank is designed to be used ​only with tap water or purified water. Adding mouthwash from other brands may cause ​deformation of internal tubing or damage to the pump, which will directly affect the normal operation of the device.

We recommend replacing the filter every 3 months. After this period,accumulated impurities reduce filtration efficiency and may eventually block water flow. Regular replacement ensures optimal device performance and water quality.

Install the mount exclusively on smooth, non-porous surfaces (e.g., marble tile, glass, metal, or finished wood). Avoid rough or textured walls (e.g., plaster, limewash) to prevent adhesion failure. Before application, ensure the surface is completely clean and dry—especially after cleaning or in humid environments. After mounting, allow 24 hours for the adhesive to fully cure before hanging the device to ensure optimal stability.

No. Our oral serum is highly concentrated and requires precise dilution. To avoid potential oral irritation from improper dilution and to ensure intended efficacy and taste, you must use it with the Oral Fresh Hub. If you choose to dilute and use it on your own, we cannot be held responsible for any adverse effects or resulting risks.

You can rest assured that our Oral Serum is an ​alcohol-free formula​ and is gentle for regular use.

Refilling Your Oral Mousse Bottle​:
1. Remove the mirror-equipped bottle cap by pulling it off.
2. Detach the pump head by rotating.
3. Select ​Oral Mousse Mode​ on your Oral Fresh Hub.
4. Place the open bottle beneath the dispensing nozzle and press the dispense button to fill it with the Oral Mousse solution.
5. Reattach the pump head by screwing it back on and close the bottle with the cap. The refill process is now complete.

Primary Functions of Oral Mousse​:
​1. As a Foaming Toothpaste with Electric Toothbrushes: Remove the cap, point the pump nozzle toward your mouth, and dispense 3–4 pumps of Oral Mousse directly into your oral cavity. Proceed to brush your teeth using an electric toothbrush for a thorough clean.
​2. As the on-the-go Mouthwash: The compact bottle easily fits in your bag for on-the-go use. When outdoors, simply remove the cap, aim the pump into your mouth, and dispense 3–4 pumps. Swish the mousse for 30 seconds before spitting it out to achieve rapid oral freshness and cleaning

Pregnant women: Not recommended for use due to fluoride content.
Children (6+ years):
• Must be used under adult supervision
• Maximum single use: 10mL
• Consult a dentist if discomfort occurs
• Never swallow – for rinsing only


Important:
This product is designed for oral rinsing, not for ingestion. If accidentally swallowed, seek medical advice immediately.

The mouthwash is intended for rinsing only and should not be swallowed. However, if you accidentally swallow a small amount (a single-use quantity), there is no need for concern. Our Oral Serum has passed ​SGS safety certification​ and will not cause oral side effects when properly diluted. If you experience any discomfort after swallowing, please consult a healthcare professional.


*Additionally, please note that the Oral Serum is ​highly concentrated and must never be used directly or swallowed undiluted!

About Kickstarter

Kickstarter is a leading global crowdfunding platform that helps innovative projects secure early funding and community support. On Oral Fresh Hub's Kickstarter campaign, you can choose your preferred reward tier and enjoy exclusive discounts and perks. For more information about Kickstarter, click here to learn more. 

  • Free shipping regions: Hong Kong, Taiwan, Singapore
  • $10 shipping regions: Australia, Germany, Spain, France, UK, Italy, Luxembourg, Netherlands, Poland, Portugal, Sweden
  • $15 shipping regions: US, Mexico, Canada, Austria, Belgium, Bulgaria,Czech Republic, Denmark, Finland, Croatia, Hungary, Ireland, Slovenia, Slovakia

Due to shipping restrictions, certain regions are temporarily unable to receive shipments. If you’d like to support the Oral Fresh Hub but your location isn’t on this list, please email us or contact us via social media—we’ll do our utmost to find a solution. Shipping fees will be collected via a survey after the successful conclusion of the crowdfunding campaign.

Yes, taxes, fees, and VAT are all included in the price.

We will begin shipping gradually in middle of November. Delivery times will vary by region, depending on logistics efficiency. After an order is shipped, we will send the shipping tracking information to your email.

Per Kickstarter’s policies, backers’ shipping details will only be collected via a survey after the project closes. We’ll send the survey through Pledgebox post-launch to collect addresses, reward choices, and shipping fees.

Here is the Kickstarter official guide for pledging.

Here is the Kickstarter official guide for pledging.

Your card will be charged when the campaign reaches its funding deadline.If the project is canceled for any reason, you will not be required to make any payment.

The Oral Fresh Hub main unit (excluding accessories) is covered by a 1-year warranty for manufacturing defects or non-human-induced quality issues. The warranty period starts on your delivery date, validated by proof of delivery.

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